🔥 Yearly deal: 12 months of IPTV for CHF 69.99, 61% less than 12 × 1 month Get it →

Home › Refund policy

Refund policy

A 30-day refund guarantee, with a support team ready to help.

30-day money-back guarantee

IPTV Suisse Abo subscriptions include a full refund guarantee for 30 days after purchase. If an insurmountable technical issue remains after our team has tried to help, or if the channel list does not meet your expectations or your device requirements, you may request a full refund, subject to the conditions below.

Eligibility

  • Your request must be submitted within 30 days of purchasing the subscription.
  • Please contact our team first so we can try to resolve any installation or configuration issues.
  • Include your order number and the email address used for the purchase.

How to request a refund

Contact our team on WhatsApp or email contact@iptvsuisseabo.ch. Briefly describe the issue so we can help and review your request.

Message support on WhatsApp

Refund method and timing

Once approved, the refund is sent to the original payment method. We process approved refunds within 24 to 48 business hours. The time it takes for funds to appear depends on your bank or payment provider and may generally take 2 to 5 business days.

Need help? Contact our team before submitting your request. We will first try to resolve any technical issue.
WhatsApp